— Useful information —
Frequently asked questions
01How does check-in work?
Self check-in from 4 pm: you receive a digital code by email and open both the building and room door at the press of a button (Vikey system). Security guaranteed by 24/7 external video surveillance. Arriving earlier? Early check-in on request at €10 per hour, subject to availability.
02What time is check-out?
By 10 am. Late check-out on request at €10 per hour, subject to availability.
03Is there parking?
Free on-street parking (not always available in the area). Alternatively, a covered partner garage at extra cost, 2 minutes on foot.
04Are pets allowed?
Yes, dogs are welcome on request. A €30 per night supplement applies for room sanitization.
05Are children allowed?
Yes, from age 5. The suites can host up to 2 additional folding beds.
06Is breakfast included?
We provide vouchers for Nero Vaniglia in Circonvallazione Ostiense — one of the best pastry shops in the area. Breakfast is therefore off-site, in an authentic Roman venue.
07How fast is the WiFi?
Vodafone Fiber WiFi up to 2.5 Gbps in both suites. Perfect for remote work and streaming.
08How do I get here from Fiumicino airport?
Leonardo Express or regional train to Roma Ostiense, then metro B one stop to Garbatella. About 45 minutes total. Or book our private transfer for €60.
09What if I need to cancel?
For direct bookings: 20% non-refundable deposit. The balance is paid at check-in. In case of no-show, the deposit is retained.
10Do you offer day use?
Yes: the suites are also available during the day, without an overnight stay, from 11 am to 3 pm — Urban Mood €69, Relax Vibes €79. Message us on WhatsApp for availability — full details on the Day Use page.