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— Useful information —

Frequently asked questions

01

How does check-in work?

Self check-in from 4 pm: you receive a digital code by email and open both the building and room door at the press of a button (Vikey system). Security guaranteed by 24/7 external video surveillance. Arriving earlier? Early check-in on request at €10 per hour, subject to availability.
02

What time is check-out?

By 10 am. Late check-out on request at €10 per hour, subject to availability.
03

Is there parking?

Free on-street parking (not always available in the area). Alternatively, a covered partner garage at extra cost, 2 minutes on foot.
04

Are pets allowed?

Yes, dogs are welcome on request. A €30 per night supplement applies for room sanitization.
05

Are children allowed?

Yes, from age 5. The suites can host up to 2 additional folding beds.
06

Is breakfast included?

We provide vouchers for Nero Vaniglia in Circonvallazione Ostiense — one of the best pastry shops in the area. Breakfast is therefore off-site, in an authentic Roman venue.
07

How fast is the WiFi?

Vodafone Fiber WiFi up to 2.5 Gbps in both suites. Perfect for remote work and streaming.
08

How do I get here from Fiumicino airport?

Leonardo Express or regional train to Roma Ostiense, then metro B one stop to Garbatella. About 45 minutes total. Or book our private transfer for €60.
09

What if I need to cancel?

For direct bookings: 20% non-refundable deposit. The balance is paid at check-in. In case of no-show, the deposit is retained.
10

Do you offer day use?

Yes: the suites are also available during the day, without an overnight stay, from 11 am to 3 pm — Urban Mood €69, Relax Vibes €79. Message us on WhatsApp for availability — full details on the Day Use page.
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